Terms of Use

For the Meere Marketing client portal and mobile app. Last updated: 5 October 2026

This page is about using the app. What we are doing for you, what it costs and the notice period are in the proposal or contract you signed — those terms govern the work, and nothing here changes them.

1. Who this is between

These terms are between you and Meere Marketing Limited, registered in Scotland no. SC783462, registered office 68 Old School Crescent, Mayfield, Dalkeith, EH22 5DW.

They cover your use of the portal at app.meere-marketing.com and our iOS and Android apps. Your signed proposal or contract governs the work itself— fees, payment terms, notice periods and ownership. Where the two could be read as conflicting, the signed document wins.

2. Your account

We create accounts for clients; you cannot sign up yourself. Sign-in is a six-digit code sent to your mobile or email rather than a password.

  • An account belongs to one person. Do not share your code or let someone else sign in as you — everything done in your account is treated as done by you.
  • Tell us promptly if you think someone else has access, and we will cut it off.
  • Keep your contact details current. They are how we reach you, and how you get back in.
  • Where your company has more than one contact, each has their own login and all of you can see the company’s invoices and files.

3. What you upload

Photographs, files and messages you put into the portal stay yours. You give us permission to store, display and use them to do the work you hired us for — which is what allows a photo you upload to appear in your own gallery, in a report, or in an advert we are building for you.

You confirm you have the right to upload what you upload. Please do not upload anything unlawful, anything belonging to someone else, or anyone’s personal information that you have no basis for sharing.

We may show finished work in our portfolio and case studies unless you ask us in writing not to, which you can do at any time.

4. Using it sensibly

Do not attempt to access data belonging to another client, probe or interfere with the service, automate access to it, or reverse engineer the app. We monitor for abuse and will suspend an account being used that way.

5. Invoices and payments

You can view and pay invoices in the app. Card payments are handled by Stripe on their own secure page — your card details never reach us. Bank transfer details are on the invoice if you prefer.

Payment terms, including the due date and what happens if an invoice is late, are in your signed contract. Our standard payment terms are published in full on our main website.

6. Quotes and invoices you send your own customers

The portal can produce quotes and invoices in your name, with your branding, to send to your customers. Those documents are yours. The agreement they describe is between you and your customer, and we are not a party to it — the price, the scope, the VAT treatment and anything you promise on them are yours to get right.

We never take your customer’s money. The portal produces the document and nothing else; there is no card payment, no card details and no settlement on that side. Your customer pays you directly, by whatever method you put on the document.

Once a document is issued it is locked and carries a number allocated in sequence. If something is wrong with it, it is voided and reissued rather than edited, because your customer is holding a copy of what you already sent.

7. Your booking page, and your customers’ details

If you use a booking link, members of the public enter their name, number and sometimes an address or email to book with you. That information is your customers’ data, and you are responsible for it — we hold and process it on your behalf, as your processor, so that the booking reaches your diary. Tell your customers what you do with it, and ask us if you need it exported or deleted.

If you connect a calendar, we read only the busy times we need to stop you being double-booked, and write only the appointments made through us. We do not read the contents of your other appointments.

8. What the figures mean

Reporting in the portal is drawn from advertising platforms and our own records, and it refreshes on a schedule rather than instantly. It is there to show you how things are going, and it is indicative rather than a statement of account.

Where a reporting figure and an invoice disagree, the invoice is the formal record. Tell us if something looks wrong — it is usually worth knowing.

9. Availability

We aim to keep the portal available at all times but do not guarantee it. It may be unavailable during maintenance, or because of a failure at one of the suppliers it is built on. We may change or remove features as the product develops.

The portal is a convenience, not the only route to us — if it is down, phone or email and nothing about your work stops.

10. Ending access

You can delete your account at any time from Profile → Delete my account, or see how to delete your account if you cannot sign in. Deleting your portal account does not by itself end a contract for work — that is done the way your contract says.

We may suspend or close an account that breaches these terms, or when our working relationship ends. Where we close one, we will give you a reasonable chance to take a copy of your files first.

11. Liability

Nothing here limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for indirect loss, and our liability connected with your use of the portal is limited to the fees you paid us in the 12 months before the claim. This does not reduce any liability we have under your signed contract for the work itself.

12. Apps, changes and law

The iOS and Android apps are licensed to you, not sold, for use on devices you own or control. Apple’s standard licensed application end user licence agreement applies to the iOS app in addition to these terms; Apple is not responsible for the app or for supporting it. Each store’s own terms apply to how you obtained it.

We may update these terms. The date at the top changes when we do, and if a change materially affects you we will tell you rather than rely on you re-reading the page.

These terms are governed by the law of Scotland and subject to the jurisdiction of the Scottish courts. Our privacy policy explains what we do with your data. Questions: info@meere-marketing.com.

Meere Marketing Limited, a company registered in Scotland no. SC783462. Registered office: 68 Old School Crescent, Mayfield, Dalkeith, EH22 5DW. © 2026 All rights reserved.